Shipping policy

Shipping & Returns Policy

Shipping Policy

At Ravnoir, we strive to deliver your order as quickly as possible.

Processing Time

  • Orders are processed within 3-5 business days after payment is received.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time

  • Standard shipping typically takes 3–5 business days after your order has been processed.

  • Delivery times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's journey.

Shipping Delays

While we work hard to ensure timely delivery, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Returns & Refunds Policy

We want you to be completely satisfied with your purchase.

30-Day Return Window

You may return eligible items within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order number must be provided.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return if opened or used.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact our customer support team at:

Email: support@ravnoir.com

We are committed to providing a smooth and enjoyable shopping experience.